Skillsets

What I do

CRM

Implementing a CRM system means connecting the dots on all your business processes.  I've done this with clients spanning many unique industries.

Salesforce.com

I hold several Salesforce.com certifications.  There's not much I haven't done on the Force.com platform.

Software Development

I enjoy coding solutions to business problems.  I have experience with a number of languages, frameworks, and platforms.

Communication

Communication is the key to success. Successfully aligning project stakeholders, end-users, and partners only happens when the lines of communication are open.
From The Blog

Salesforce Implementation Success – Tip #2

In the last post, I wrote about the importance of having a client designate the right internal project manager for the SFDC implementation project.  Staying with the theme of sharing Salesforce.com implementation and consulting best practices I’ll share some thoughts today on documenting a clients’ extant business processes. Let’s assume that we have an understanding […]

Salesforce Implementation Success – Tip #1

There are a lot of great blogs out there that focus on Salesforce.com.  I know this because I actively read many of them.  Most are written with a focus on development and administration, with technical code sharing and feature explanations.  This type of information is certainly a great benefit to me and many others and […]