Skillsets

What I do

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CRM

Implementing a CRM system means connecting the dots on all your business processes.  I've done this with clients spanning many unique industries.
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Salesforce.com

I hold several Salesforce.com certifications.  There's not much I haven't done on the Force.com platform.
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Software Development

I enjoy coding solutions to business problems.  I have experience with a number of languages, frameworks, and platforms.
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Communication

Communication is the key to success. Successfully aligning project stakeholders, end-users, and partners only happens when the lines of communication are open.
From The Blog

Salesforce + Twilio + Receiving Incoming Texts

Recently, I’ve been toying with mashing up Salesforce and Twilio’s SMS capabilities. For those of you who don’t know what Twilio is, you should check it out. Twilio is a web service that gives you the ability to integrate voice and SMS into your apps and they have a simple API and documentation. This is a pretty handy service and there are a lot of use case scenarios where this functionality makes sense. For example:

Text-based marketing to leads/contacts.
Notification of certain events to sales reps or field personnel.
A text-based web service that runs on Force.com.

Trigga What? A Simple Non-Profit Trigger Example

I do some consulting work for non-profit organizations that use Salesforce.com.  There are so many non-profits that use Salesforce but many often lack the internal resources necessary to truly realize the benefits of adopting it.  It is highly rewarding work and I would encourage you to check out the Salesforce Foundation as one way of […]